What is an eCard?

An eCard is the electronic equivalent of a printed course completion card and can be provided to students as an alternative to a printed card. eCards are valid course completion cards and can be presented to employers as proof of successful completion of an AHA course. Like printed cards, eCards also expire two years from the issue date.

 

Are eCards Secure?

eCards are more secure than printed cards. A three-point verification by the TCC, Instructor and student, is required to issue and claim eCards. eCard information is populated electronically by the TCC or Instructor and can only be altered by the TCC or AHA Customer Service by using AHA’s My Cards™. eCards can be easily verified by employers at www.heart.org/cpr/mycards to prove issuance by a valid TC and Instructor aligned with that TC.

 

Are eCards mandatory?

No, they are optional. Each Training Center will determine whether they distribute eCards or the physical course completion cards. Only one of the two will be issued per participant.

 

Is there a way employers can verify the authenticity of an AHA eCard?

Yes, employers may verify that an eCard is authentic by entering the card information at www.heart.org/cpr/mycards.
The AHA has also created a memo on the validity of eCards for employers who may request an official AHA statement. Click here for this memo.

 

For what courses can an eCard be issued?

eCards may be issued for completion of classroom-based training or blended learning training (a skills session completed after an eLearning course).

 

Can an eCard be printed?

Yes. An AHA eCard can be printed by the student or Instructor, if necessary.

 

Can a TCC/TC Admin or an Instructor view a student’s eCard?

Yes. TCCs and TC Admins may view a student’s eCard through the Edit eCard link in My Cards. Instructors may view a student’s eCard using the eCards validation tool at www.heart.org/cpr/mycards.

 

Can edits be made to an eCard?

After a student claims an eCard, the student’s AHA TCC/TC Admin or the AHA Customer Support Center is able to make edits to the course date, the Instructor name, and the student’s name or email address.

 

How do students claim eCards once the TCC/TC Admin or Instructor has emailed their eCards?

 

• Students who have been assigned/emailed an eCard will receive an email inviting them to claim their eCard online. From the email, students will click on a hyperlink to view their eCard. This hyperlink will direct students to the Student Profile webpage.

• On the Student Profile page, students confirm or edit their contact information; set up a security question and answer that will be used to access their individual eCard Profile in the future; and agree to the AHA’s standard Terms of Use.

• Students are then asked to complete a brief six-question survey about their class experience. Once the student survey has been completed, students will see their individual eCard.

 

Are eCards available for Instructor courses?

No. eCards are limited to only provider-level course completion cards. There is no plan to create an electronic Instructor card.